Get inspired by other clients in my customer gallery, or scroll to the bottom of the page for a look at some of the birdcage veil colors available.  A bespoke request form is below the bespoke order details.  Please note that this form is designed to help us create a dialogue with each other, and does not include pricing, because every order is quoted based on the specific materials and details requested.

CUSTOM ITEMS:

In order to secure your place in our schedule, a 15% deposit is required when the order is place. We are not responsible for fitting problems due to inaccurate measurements, weight gain/loss, pregnancy, or other body changes (where applicable). Custom items are not refundable.  Price quotes for custom orders are good for 28 days. 

We work on a ‘first-come, first-deposit-paid’ basis. The scheduling deposit counts towards the total cost of your commission, with a full deposit to the value of 50% of your commission payable before commencement of work (the initial deposit counts towards the ‘full deposit’).

Payment of the deposit will confirm your acceptance of these terms and conditions. Unfortunately, the deposit is not refundable in the event of cancellation.

BESPOKE CANCELLATION POLICY

  1. A 50% deposit is payable at the time of booking to enable commencement of work on your order, to the exclusion of any other potential customers.

  2. Unfortunately, this deposit is not refundable in the event of cancellation.

  3. We will happily refund any payments made over this amount minus our reasonable costs for:
    a) work already commenced (including concept design, measurement and cutting) charged at our
    standard hourly rate ($40/hr); and
    b) materials purchased for your order.
    c) In this instance, we will provide you with an itemized account of any costs incurred.

  4. However, completed orders will incur full payment.

  5. Any materials you have supplied will be returned to you (at your expense, if applicable), once any outstanding payments have been received.

  6. Regretfully, forfeited deposits cannot be counted as ‘credit’ toward future orders.

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Write to us with comments, questions, suggestions, or for information on scheduling a trunk show at your NE Ohio boutique! 

Note: We are unable to accommodate bulk or large-quantity wholesale orders.  Every item is made by hand and is unique.  Quantities are inherently limited. 

 

Contact info:

certainsundries@gmail.com

**440-941-0613**

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Return Policy:  Due to the delicate & personal nature of our hair accessories & veils, returns are not accepted.

 

Certain Sundries: Millinery studio in Cleveland, Ohio